Kala is an Etobicoke, Ontario company that sells red light panels from compact to full-body size, from $499.99 at Costco to $5,999.99 for its Quad, at 660 and 850 nm on the Pro, Elite and Elite Duo. Its Pro and Elite panels hold Health Canada Class II licences, it ships free across Canada in 2 to 8 business days depending on province, and it costs far less than Hale at the small end. Hale RLPRO is a different purchase: a single tall panel with eight wavelengths, a three-year warranty and a much longer delivery window.
Who wrote this: Hale Health sells RLPRO panels. Hale doesn't sell Kala products and earns nothing from the Kala or Costco links on this page. This compares published offers and terms checked on October 14, 2026. It isn't a hands-on test.
Kala review notes for Canadian buyers
If you landed here looking for a Kala review, here's what we could verify.
Is Kala legit?
Yes, on the things that can be verified. Kala Therapy Inc. lists an Etobicoke, Ontario address on its Health Canada record. Its Pro panel (licence 114824) and Elite panel (licence 114898) are Class II licensed, and both licences were issued in February 2026. Orders ship from a Toronto warehouse.
The lineup and what it costs
| Panel | LEDs and power | Kala direct | Costco.ca |
|---|---|---|---|
| Kala Pro | 85 LEDs, 138 W | $799.99 with built-in stand; $939.99 with roller boot | $499.99 (built-in stand and hanging kit) |
| Kala Elite | 231 LEDs, 385 W | $1,399.99 without a stand; $2,199.99 with a vertical or horizontal stand | $999.99 (hanging kit, no stand listed) |
| Kala Elite Duo | 462 LEDs, 770 W | $2,799.99 without a stand; $3,599.99 with a vertical or horizontal stand | Not listed |
| Kala Quad | 1,155 LEDs, 1,200 W | $5,999.99 with a wheeled vertical stand | Not listed |
Costco is the cheapest place to buy the Pro and Elite. The Costco Elite comes without a stand, so the like-for-like direct price is Kala's $1,399.99 no-stand Elite. Kala also sells renewed units direct, $649.99 for a Pro and $1,199.99 for an Elite. Outside the panels, Costco lists the Kala mask at $299.99 and the Mini 2.0 with a stand at $299.99; Kala sells the Mini 2.0 direct for $449.99, or $489.99 with a stand. Our Costco red light guide has the full Costco list.
Owner ratings
The largest public rating pool we found is on costco.ca: the Pro panel averages 4.5 (171 reviews), the Elite 4.37 (59 reviews) and the Kala mask 3.9 (271 reviews). We couldn't read the review text itself, so we can't summarize what owners praise or complain about. Star averages tell you about satisfaction with the purchase. They don't measure treatment results.
Warranty and returns
Kala states a two-year warranty on its panel pages. Its refund policy asks for a return tracking number within 30 days of delivery, charges a $15 restocking fee and leaves return shipping to you. Its mask, wrap, Elite Duo, Quad and stands are final sale. Bought through Costco, Costco's own return policy applies instead. The Costco panel listings we read don't state a warranty, so ask Costco or Kala which one covers a Costco unit.
Output figures
Costco's Kala Pro listing describes "ultra high irradiance", but we didn't find a mW/cm² figure on the Kala pages we checked. That absence isn't a fault on its own. Ask Kala for a measurement at the distance you plan to use, and see our guide to how strong a home panel needs to be.
Hale RLPRO and Kala side by side
| Question | Hale RLPRO | Kala |
|---|---|---|
| Seller | Hale Health sells RLPRO on thehale.ca | Kala Therapy Inc. (Etobicoke, Ontario) sells on kalaredlight.com; the Pro and Elite are also on costco.ca |
| Panel range | RLPRO 1000, 1200 and 2000, from 153 × 42 cm to 189 × 58 cm, $3,900 CAD to $6,700 CAD with a stand | Pro, Elite, Elite Duo and Quad, $499.99 (Pro at Costco) to $5,999.99 (Quad) |
| Wavelengths listed | 630, 650, 660, 670, 810, 830, 850 and 1060 nm | 660 and 850 nm on the Pro, Elite and Elite Duo; not stated for the Quad |
| Published output | Manufacturer measurements at six inches | No mW/cm² figure published on the pages we checked |
| Health Canada licence | 111226, held by the manufacturer, Shenzhen Idea Light Limited; lists RL1200PRO and RL2000PRO (not RLPRO 1000) | 114824 (Pro) and 114898 (Elite), held by Kala Therapy Inc. |
| Warranty | Three years against defects | Two years, as stated on Kala's panel pages |
| Returns | 30 days from delivery; buyer pays return shipping unless the item arrived defective | Return tracked within 30 days of delivery, $15 restocking fee, buyer pays return shipping; the mask, wrap, Elite Duo, Quad and stands are final sale |
| Delivery in Canada | Free; published window 25 to 30 business days | Free from Toronto; 2 to 8 business days depending on province |
Which sizes match up?
Kala's Pro and Elite don't have an RLPRO equivalent. They're smaller panels for one area at a time, at a fraction of the price: Costco lists the Pro at 43 × 23 cm and the Elite at 91 × 22 cm. The closer matches are Kala's larger panels:
- RLPRO 1000 or 1200 against the Kala Elite Duo. The RLPRO 1000 is 153 × 42 cm at $3,900 CAD with its wheeled stand, and the RLPRO 1200 is 184 × 42 cm from $4,800 CAD. The Elite Duo is $2,799.99 without a stand or $3,599.99 with one.
- RLPRO 2000 against the Kala Quad. The RLPRO 2000 is 189 × 58 cm at $6,700 CAD with an electric stand that lifts it horizontal. The Quad, which Kala says is "designed to cover your entire body", is $5,999.99 with a wheeled vertical stand and is final sale.
Where Kala is the better buy
- You want a panel under $1,000. The Costco Pro at $499.99 and Elite at $999.99 have no Hale equivalent.
- You want it next week. Kala lists 2 to 8 business days from Toronto; Hale publishes 25 to 30 business days.
- You want broader return terms. Costco's general satisfaction guarantee applies unless the listing shows a restriction at checkout.
Where RLPRO differs
- Eight listed wavelengths, including 1060 nm, against Kala's two. More wavelengths don't establish better results; they're a different spectrum.
- A single panel per device covers most of your height.
- A three-year warranty against Kala's two, and an electric stand option for lying underneath.
- Published output figures. Hale's published panel output figures are manufacturer measurements at six inches, not independent third-party test results. LED count and wavelength count do not establish better outcomes or a shorter treatment time.
Check the licence for your exact model
Kala's licences name the Pro and Elite panels. A licence can also sit under another device name, so for the mask, wrap, Mini, Elite Duo or Quad, ask Kala for the licence number and check it yourself. Hale's licence 111226 is held by the manufacturer and lists RL1200PRO and RL2000PRO; RLPRO 1000 isn't on it. Our licence guide shows how to check any model.
Questions
Is Kala red light Health Canada approved?
Health Canada licenses devices rather than approving them. The Kala Pro and Elite panels hold active Class II licences 114824 and 114898.
Is Kala cheaper than Hale?
Yes, by a wide margin at the small end: $499.99 for the Costco Pro against $3,900 CAD for the smallest RLPRO setup. At the large end, the Kala Quad at $5,999.99 and the RLPRO 2000 at $6,700 CAD are closer.
Is Kala Canadian?
Kala Therapy Inc. lists an Etobicoke, Ontario address on its Health Canada record and ships from Toronto.
Does Kala publish irradiance?
Not as a mW/cm² figure on the pages we checked on October 14, 2026.
Choose your setup
See RLPRO 1200 or RLPRO 2000, or compare every Canadian option in the Canadian panel guide. For other licensed panels, see Hale vs Infraredi and Hale vs Mito Red Light.